Mercer - Sirota

A new interface for a leader in its field

Sirota is a leader in the employee survey and intelligence marketplace with a global presence to service top-end clients. Thousands of employees at multi-national companies take the surveys Sirota creates every year so having an easy to use and intuitive experience is vital.

Lead time:
6 Months
HR, Business consultancy
Target Type:
B2B, Enterprise, Consumer
HR Professionals, Business executives
Project Goal:
Reduce need for training on the platform
UX Design, UI Design, Angular development

Before and After

Old Sirota Translation layout New Sirota Translator Tool
  • Workshops with key user groups
  • User flows created
  • Wireframes produced
  • Designs produced
  • API end points designed in Swagger
  • Angular front-end development
  • Collaboration with back-end team
  • 1x UX Designer
  • 2x Senior Angular Developers
  • 1x Technical Project Manager
survay on a mobile sized screen completing a Sirota survey mobile survey submitted modal

The challenge

High profile clients around the world rely on Sirota’s employee surveys and HR intelligence. The challenge was to create a new interface to the highest accessibility standards, supporting multiple languages and character sets including Arabic and Chinese. The application had to be compatible with browsers, devices and screen readers from the last 10 years.

New Sirota Translator Tool

Custom UI framework

We created a UI framework that could be rolled out across the application in a scaleable manner by the in-house back-end development team.

creating a new survey

Common design patterns

To make the building of surveys much easier we used common drag-and-drop design patterns that were familiar to enterprise users without training.

Editing a business hierarchy

Multi-tier record editing

By implementing a multi-tier navigation, action panel, and a record panel in the same page, we removed the need to enter and exit pages to edit records.

The existing solution

The existing solution was becoming out of date. From a design aesthetic the system felt old, and users found it hard to use. The front-end and back-end were intertwined in a classic MVC architecture so any innovation of the User Interface was slowed down by back-end development.

Katerina Psychopaida

“Plug & Play delivered a beautiful interface that was exactly what we were looking for. Their team really got to grips with our complex user journeys very quickly, and designed amazing solutions that really work for our software. Furthermore, the collaboration between their designers and front-end developers with our back-end development team was seamless – delivering the project on-time and on-budget.”

Related work

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